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Ordering/Delivery

Trade Buyers Information

Are you looking for unusual British made gifts for your outlet?

At Black Dog we design and make a unique range of decorative relief tiles in natural frost proof terracotta. Designs are based on carvings, tapestries and engravings from all periods. These original wall decorations sell well through a variety of outlets associated with cathedrals, museums and historical centres as well as galleries & gift shops. With a RRP of £14-£15, they make imaginative and affordable gifts.

We hope you find the following pages helpful. If you have any queries please contact us via the options at the bottom of this page.

Place your order here

Place your order here

For existing trade customers you can now place an order through this website. Passwords are not necessary as no information is stored. For new customers please contact us via one of the options at the bottom of this page.

There are three pages to click through to complete your order. There is information on each page to help guide you through the process. You will be sent an email to confirm the order.

Click here to select designs (all of which appear in the trade brochure).

Trial run offer for six months

Trial run offer for six months

New Customers - are you thinking about giving our products a go?

Our unique terracotta tiles sell well through a wide range of outlets. We do however understand there are risks in trying an unfamiliar product. There are inevitable questions such as 'will these appeal to my customers?' and 'what happens if I get stuck with stock that does not sell?'

We hope to alleviate such worries by providing a generous 6 month trial run on the first order. This offer comprises of a package of 24 tiles plus a stand. If after 6 months you have unsold stock you may decide not to continue. We will refund the remaining stock and cover the cost of return carriage. If you do order again within 6 months the offer is no longer valid.

This offer only applies to UK mainland outlets.

Prices

Prices

As this website is mainly set up for mail order, we do not publish trade prices. To obtain our prices please fill in the contact form below.

Trade Brochure

Trade Brochure

We publish a trade brochure every year. It is usually printed by the end of December in time for trade shows held in January. For all existing customers we post a copy as soon as it is printed but we do keep extra copies for new clients who may be considering stocking our tiles.

Trade Brochure

Turnaround time for orders

Turnaround time for orders

We keep good stocks of all our designs so we can turn orders around in 1 to 3 days. Once your parcel is packed we book in a collection for the following day with delivery the day after. Our courier service is currently provided by UPS.

Shops - tile packaging & barcodes

Shops - tile packaging & barcodes

Our tiles are mounted on a specially designed presentation card with some details about the business on the back. We apply a printed label to the back which provides some interesting background information about the design and it also includes a unique EAN-13 barcode.

Each tile is supplied in a bubble bag which is unsealed. This means it can be reused when the tiles are sold.

Shops - tile packaging & barcodes

Shops - mail order packaging option

Shops - mail order packaging option

Shops that also have a mail order service might like to use custom made postal boxes to post our tiles. Our postal boxes are just the right dimensions to accommodate our tiles and they come pre-assembled and lined with bubble wrap. 

Shops - mail order packaging option

Mail order companies - tile packaging and postal box

Mail order companies - tile packaging and postal box

For mail order companies we have simple and much more cost effective presentation backing cards than supplied to shops. Our tiles are mounted on blue card with a printed label we apply to the back which provides some interesting background information about the design. Barcodes are optional.

Each tile comes packed in a mail order postal sleeve for protection during handling and shipping.

Mail order companies - tile packaging and postal box

Display options

Display options

To show our plaques at their best, we have two purpose designed compact stands to suit a variety of spaces in your shop. These are made of environmentally friendly natural brown card and we despatch it to you ready assembled and free with your first order. We are happy to replace tired stands free of charge.

If you have hanging systems in your shop then we have an alternative option. Our presentation cards can also be hung with the addition of an attractive jute cord. There is no extra cost for having jute cords.

Display options

No quibble return service for slow selling or damaged stock

No quibble return service for slow selling or damaged stock

It is hard to know what designs will sell well in your outlet until you give them a try. It is inevitable that there will be a design or two that struggles to sell in which case we are happy to swap these for other designs and we cover all carriage costs.

If any tiles or backing cards are damaged then we will happily swap these and cover all carriage costs.

British through and through

British through and through

We believe in supporting all manufacturing in Britain. Every part of your order is produced by a British company. Of course the tiles are made by us at our workshop in the City of Bath.

Terracotta clay comes from Valentine Clays in Stoke-on-Trent.
Tile presentation cards and display stands are made by SH Fiske in Bristol.
Jute treasury tags are made up for us by Kalsi Tags in New Romney.
Labels on the back of the presentation cards are supplied by Flexilabels in Peterborough.
Bubblewrap products are supplied by PH Flexible Packaging in Swadlincote.
Shipping boxes are supplied by ASC Direct in Shipley.

Bespoke designs

Bespoke designs

Why not commission us to produce a special terracotta tile?

As a design-led business we are always happy to discuss your ideas and can supply a rough sketch with no commitment on your part. The origination fee starts at £400 and rises depending on the complexity of the design and whether you want the tile to remain exclusive to you.

From design to finished product takes about 7 to 10 weeks. There is a minimum first order of 50 units charged at our regular prices.

Bespoke designs

Trade shows

Trade shows

We enjoy meeting everyone who visits our purpose built stand and it is the best place to see our full range of wall plaques. We can show you the latest designs as well as our various options for displaying the tiles. We look forward to seeing you at one of the shows listed below.

Giving & Living - 13th to 16th January 2019 at Westpoint, Exeter

ACE - 28 February & 1 March 2019 at Brighton Centre, Brighton

 

Trade shows

Contact details and form for trade queries

By Telephone (UK)
01225 445086

By Telephone (International)
+44 1225 445086

By Post
Black Dog
Unit 4, Meadows Lane
Bath, Somerset
BA1 6FB

Or, please fill in the contact form below, and press 'Send' - we will reply as soon as we can

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We only use the information you provide to reply to your enquiry

Contact Us

Black Dog
Unit 4, Meadows Lane
Bath, Somerset
BA1 6FB

01225 445086

info@blackdogtiles.com