01225 445086

Your Basket £0.00

Ordering/Delivery

Independent Customer Reviews

We really like customers to leave reviews about our products and service. Please take a little time to read what our lovely customers have said about us. All reviews (good and bad!) are through an independent review service.

Prev1234567891011121314151617Next

Products

Service

We paid a premium price for next day delivery as the item was ordered for a gift, however the order didn't arrive until two days after ordering. Although the cost was refunded it was disappointing. Once arrived the product was as seen online.

Mrs Jane Draper
Chinnor, UK

14th April 2017View ReplyHide Reply

Daniel from Black Dog says ...

Iím sorry the service we normally provide was not up to scratch. I was not in the workshop as I had been feeling unwell for the first half of the week. Your order with Next Day Delivery arrived before I was back in the workshop and if I am not here the business is shut. The Next Day Delivery option has been removed from the website to prevent such occurrences happening again in the future.

Products

Service

I have ordered a personalised tile so it has had to be specially made and fired. Throughout the whole process at each step, I have had information and been informed about the next step. I love the tile and am sure my husband will too when he receives it on our anniversary.

Mrs Brenda Barnett
Burnham on Sea, UK

11th April 2017View ReplyHide Reply

Daniel from Black Dog says ...

I'm delighted to hear that we did a good job producing your personalised balloon tile. Great to hear you love the tile and hopefully it will find a nice spot on the wall.

Products

Service

Fantastic! Many thanks!

Yannis
Winchester, United States

11th April 2017View ReplyHide Reply

Daniel from Black Dog says ...

I'm glad you liked the personalised tile!

Products

Service

Just what we wanted!

Mr Peter Kefford
Derby, UK

31st March 2017View ReplyHide Reply

Daniel from Black Dog says ...

Great to hear that you found what you were looking for.

Products

Service

All good, many thanks.

Mrs King
Somerset, UK

23rd March 2017View ReplyHide Reply

Daniel from Black Dog says ...

No problems, that is what we like to hear!

Products

Service

I am delighted with my lovely 'Mother Julian' tile which was the quality item I had hoped for. The item was carefully but sensibly packaged to arrive intact. Appreciated the email updates with regard to the order and delivery as well.

Mrs Andrea McCulloch
Newton Aycliffe, UK

1st March 2017View ReplyHide Reply

Daniel from Black Dog says ...

We do our best to provide a good service and I'm delighted to hear that the All Shall be Well tile was as hoped for.

Products

Service

The two tiles were purchased as a birthday gift and the recipient was delighted with them. Service was excellent as usual. Thank you

Mrs Cathryn Price
East Malling, UK

1st March 2017View ReplyHide Reply

Daniel from Black Dog says ...

Great to hear our service has been good again. I'm delighted to hear the recipient likes the tiles.

Products

Service

It is no exaggeration to say that the tiles we bought have improved the quality of our lives for the last 12 years!! I bought 2 inspirational tiles and had them set into the plaster in our extended kitchen and they have been a guide & comfort for the whole family. Now we are moving I am so relieved that we have been able to buy new tiles to take with us. I'm

Really not exaggerating to say Black Dog changed our lives!!

Ms Jenny Glass
Cosgrove, UK

28th February 2017View ReplyHide Reply

Daniel from Black Dog says ...

Black Dog feels honoured to know that our designs are truly appreciated and loved. I'm glad we could supply new tiles for the future home.

Products

Service

Many thanks

Dr A P McKay
Dublin, Ireland

28th February 2017View ReplyHide Reply

Daniel from Black Dog says ...

Thank you too!

Products

Service

We first purchased a treasured plaque 15 years ago and it was great to be able to purchase another as a gift for a friend!

Mr Barry Kinnaird
Bowral, Australia

13th February 2017View ReplyHide Reply

Daniel from Black Dog says ...

We always love to hear that our tiles are treasured as far away as Australia. Thank you for another purchase!

Products

Service

Hello, just received my flower garden clay plaque, it's my second one, I visited Wales in 2014 and came to your studio, the one I bought then went missing from my house and I was very upset about it, so I got another one!! Thank you

Ms Karen Welz
Roselle, United States

3rd February 2017View ReplyHide Reply

Daniel from Black Dog says ...

I'm sorry to hear that the first Flower Garden tile disappeared but thank you for purchasing another. Hopefully this one will not vanish.

Products

Service

Very happy with my customised tiles

Mrs Cheryl Baker
Camberley, UK

30th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

Great to hear that the personalised Good Men and Grape designs are well received.

Products

Service

Prompt service and lovely product

Mrs Angela Taylor
Beckenham, UK

27th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

We do our best to provide a good service and it is good to hear we delivered it.

Products

Service

A delightful plaque delivered safely and promptly, what more could you ask!

Mr G
Norwich, UK

27th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

Glad to hear that our service was spot on.

Products

Service

Fabulous again!!!

Mr John Bentham
Liversedge, UK

27th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

Many thanks!!

Products

Service

Beautiful! Everything arrived here (in the US) safe and sound. Very happy!

Ms. Laura Seale
Barboursville, United States

27th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

Terrific, distance is no boundary for us!!

Products

Service

Beautiful tile, excellently packaged and received safely, really pleased, thank you!

Mrs Eileen Clark
Bakewell, UK

24th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

Thank you for such a positive review!

Products

Service

Really chuffed with the tile, it's bob on. Thank you very much!

ML
Lancashire, UK

23rd January 2017View ReplyHide Reply

Daniel from Black Dog says ...

Fantastic!

Products

Service

A beautifully made product and quick service.

Thanks!

Revd Canon Amanda Cuthbertson
Roade, UK

19th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

We like to think our tiles are made to the highest standard and delivered promptly when ordered. It is good to hear that we have delivered on both.

Products

Service

Thank you for the wonderful tiles!

Miss Sara LaBerge
Fletcher, United States

10th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

Thank you so much!!

Products

Service

I ordered a tile and was delighted how simple it was. I was kept informed of the situation and, although I know I had paid extra for quick delivery because of a possible postal strike, the tile arrived safe and sound very quickly at the address I had organised + I am really pleased with it.

Mrs Louise Smith
King's Lynn, UK

9th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

We do our best to be flexible and work around possible problems. It always helps when just one person (me) deals with the order from start to finish. Being a very small business it is much easier to stay on top of what is happening unlike dealing with large businesses where you get 'lost' in their systems.

Products

Service

The only comment I would say is that I found the categories confusing. I felt there where too many to choose from. I would have preferred less options to start and slowly get filtered as you go further into the site. But I did find eventually what I was looking for, just took a few times to find what category they were in.

Mr Chris Pettit
High Wycombe, UK

9th January 2017View ReplyHide Reply

Daniel from Black Dog says ...

We used to have far more categories! But we did trim these down as, like you, we felt there were too many. There is a search function to help find designs on the site.

Products

Service

Great all around!

mr clive Roberts
cardiff, UK

20th December 2016View ReplyHide Reply

Daniel from Black Dog says ...

Excellent!

Products

Service

Super plaque. Swift delivery. Very good service.

Mrs L Walker
Leeds, UK

19th December 2016

Products

Service

Purchased Breton's Fisherman's Prayer tile for my nephew, who is in the Coast Guard. I love it. The quality is beautiful. I'm giving it to him for Christmas, and I know that he will love it.

Ms. Elizabeth Torstenbo
Los Angeles, United States

14th December 2016

Prev1234567891011121314151617Next

Independent Customer Reviews from usedandreviewed.com

Contact Us

Black Dog
Unit 4, Meadows Lane
Bath, Somerset
BA1 6FB

01225 445086

info@blackdogtiles.com