Independent Customer Reviews

We paid a premium price for next day delivery as the item was ordered for a gift, however the order didn't arrive until two days after ordering. Although the cost was refunded it was disappointing. Once arrived the product was as seen online.

I have ordered a personalised tile so it has had to be specially made and fired. Throughout the whole process at each step, I have had information and been informed about the next step. I love the tile and am sure my husband will too when he receives it on our anniversary.

Fantastic! Many thanks!

Just what we wanted!

All good, many thanks.

I am delighted with my lovely 'Mother Julian' tile which was the quality item I had hoped for. The item was carefully but sensibly packaged to arrive intact. Appreciated the email updates with regard to the order and delivery as well.

The two tiles were purchased as a birthday gift and the recipient was delighted with them. Service was excellent as usual. Thank you

It is no exaggeration to say that the tiles we bought have improved the quality of our lives for the last 12 years!! I bought 2 inspirational tiles and had them set into the plaster in our extended kitchen and they have been a guide & comfort for the whole family. Now we are moving I am so relieved that we have been able to buy new tiles to take with us. I'm

Really not exaggerating to say Black Dog changed our lives!!

Many thanks

We first purchased a treasured plaque 15 years ago and it was great to be able to purchase another as a gift for a friend!

Hello, just received my flower garden clay plaque, it's my second one, I visited Wales in 2014 and came to your studio, the one I bought then went missing from my house and I was very upset about it, so I got another one!! Thank you

Very happy with my customised tiles

Prompt service and lovely product

A delightful plaque delivered safely and promptly, what more could you ask!

Fabulous again!!!

Beautiful! Everything arrived here (in the US) safe and sound. Very happy!

Beautiful tile, excellently packaged and received safely, really pleased, thank you!

Really chuffed with the tile, it's bob on. Thank you very much!

A beautifully made product and quick service.

Thanks!

Thank you for the wonderful tiles!

I ordered a tile and was delighted how simple it was. I was kept informed of the situation and, although I know I had paid extra for quick delivery because of a possible postal strike, the tile arrived safe and sound very quickly at the address I had organised + I am really pleased with it.

The only comment I would say is that I found the categories confusing. I felt there where too many to choose from. I would have preferred less options to start and slowly get filtered as you go further into the site. But I did find eventually what I was looking for, just took a few times to find what category they were in.

Great all around!

Super plaque. Swift delivery. Very good service.

Purchased Breton's Fisherman's Prayer tile for my nephew, who is in the Coast Guard. I love it. The quality is beautiful. I'm giving it to him for Christmas, and I know that he will love it.