Independent Customer Reviews

Impressed that I got a call to double check a delivery postcode. A bit disappointed then that having paid extra for First class post it took four days to reach recipient, missing their birthday.

Bought the tile as a gift, absolutely delighted with it and with everything surrounding its purchase. Great communication and customer service. Arrived less than 48 hours after ordering, beautifully packaged, containing info about the tile, and ready to give. Exceptional choice of wonderful items, won’t be stuck for a gift idea in future, and would love to start a collection of my own!! I will certainly be returning to Black Dog. Highly recommended.

Very good and personal service as well as an amazing variety of tiles. We bought some more than 10 years ago for an outside wall and they are still perfect. The lettering for our (indoors) gift tiles was beautifully done. Thank you.

I love these tiles and am now the proud owner of four. The intricate designs and superb quality finish are totally unique and i love the stories behind each tile. All mine are hung outside and despite extremes of weather they still look as good as new. Simply super products

These items make a nice gift.

Thank you again as this is not the first time I have purchased from you. As always the tile I chose was perfect and your service excellent. The tile was given as a house warming present and was so very much appreciated. Thank you!

Very happy with the product and the service, all very efficient.

Thank you

FANTASTIC DESIGNS, LOVELY CUSTOMER SERVICE - JUST LEFT WANTING FOR MORE!!

a good quality tile...would highly recommend

I already have some of your tiles and the tiles I received were of the same high quality. The delivery was quick with the items well packaged. Bought because I was looking for a unique gift.

Perfect size - perfect messages, clear yet not consuming the plaque. Lovely. ...swift delivery as well.

mounted and framed tile was given as a gift and much appreciated.

Beautiful tiles, I have some myself and have bought these two as gifts. It was great how much information I was given along the ordering and delivery process. The packaging also excellent and I'm using it to post one of these on, so also good for recycling.

Just love these and have given several as gifts. Wish I’d ordered as a batch as I could then be the happy owner of one myself!

I was given a tile by a friend for my birthday, which I loved. I hadn't seen them before I received one as a gift. I was so impressed by the gift, I have just bought one for another friend and I hope she loves it as much as I do. The quality of the tile is superb and the service has been excellent too.

Delightful design, high quality material. Very satisfied.

I left it rather late to order a tile for my daughter's birthday, especially as it turned out that the works would be closed for a few days. So I was delighted when my daughter rang up on her birthday to thank me for her present. Excellent+ service!

I ordered 2 tiles during the company’s winter break. This was made clear on the website and my tiles arrived the 24 hours after business resumed so I was delighted. The tiles are utterly charming and an excellent gift. Having given them as gifts in the past I’m now treating myself and starting my own collection. Sincere thanks to the team at Black Dog.

I buy Black Dog tiles as presents for garden loving family and special friends. They are a unique gift and the service is extremely good. I have always had very prompt responses to email queries and gifts have always arrived well packed and promptly.

An old customer when you were in Wells l returned for a Saint Patrick's prayer tile for a dear friend recently widowed. I ordered it on the 6th Feb and it arrived on the 8th,now that's service for you! Many thanks my friend loved it!

Quick response and great product

Will be ordering more in future

I bought a Spring tile for a birthday present for someone who has moved to a remote island in Denmark. I think this makes a very special present, as the design is so lovely, the work intricate and individual. The packing was reused to resend the parcel - perfect for protecting the tile.

Have always loved these unique tiles and the personalisation is a great gift idea. Daniel is a very dedicated proprietor.

We have bought several of your tiles and plan to incorporate them into the refurbishment of our home

Beautiful products with an excellent delivery service, so good that they arrived in time for Christmas despite only ordering them a few days before!