Independent Customer Reviews

Really lovely products and people. I rang when they had just declared not sending anything for two weeks as having much needed holiday. The guy was so kind because I had a present deadline to meet and sent my order straight away

Excellent service and prompt delivery of the two tiles I recently ordered.

As an amateur printmaker, I appreciate the bold and simple designs.

Beautiful tile and fantastic service. The only issue is I want more of them!

I was already familiar with the quality and variety of the tiles, having bought several when I visited Wells a few years ago. This time, I used the online ordering service. A silly mistake (on my part) in the delivery address was swiftly and efficiently rectified by Daniel, who even found a Portuguese post code for me. Above and beyond what I could have expected. Thank you very much!

The tile arrived very quickly after ordering. I welcomed the fact the price displayed included delivery.

The tile itself looks and feels a quality product through and through.

Based on my experience, I would not hesitate to buy from this seller.

Excellent service. Wanted a particular product to give as a gift at a retirement party. Black Dog replied to my mail on this immediately and I got the gift on time.

Tiles are lovely - really crisp and detailed.

High quality, innovative and stylish products.

I have bought tiles from Black Dog over a number of years and the quality today is as good as it was then. The service can’t be faulted, the tiles are well packaged and delivered promptly.

I have wanted one of these tiles for around 6 years, when I first saw a custom piece aside my Godmother’s front door. I love these tiles! They are so unique, and incredibly well-made.

I have been given several of these tiles as gifts and love them! They have hung outside for several years and have withstood blazing heat, freezing cold and still look as good as new!

This one was bought as a wedding gift.

Tile arrived well packed and very promptly too.

I have bought the same design of tile several times as they make perfect housewarming, wedding and anniversary gifts, and this time my experience was just as good as previously. This tile 'Peace to this place' (Somerset Blessing)will be a present for someone in Switzerland and I am sure it will be well received - it's the perfect size to take in a suitcase and a little bit different to the average birthday gift as well. I chose this tile because we are from Somerset and also the factory used to be in Wells, which is our nearest town (actually it's a city!), so I feel we'll be taking a little bit of home to Switzerland with us.

Received my tiles much quicker than anticipated. They are beautiful. Will certainly carry on collecting. Thank you Black Dog for enabling me to enhance my home with such a beautiful product.

I'm absolutely delighted with the personalised tile , and I'm sure my son and future daughter in law will be just as chuffed when I give it to them on their wedding day. Thank you so much.

First class service with excellent communication throughout the process of made-to-order items. I was kept regularly informed at each stage and the order that was received today was everything that hoped it would be. I would have no hesitation in recommending Black Dog tiles - I already own several tiles myself and look forward to returning again to help mark important occasions in the lives of my family.

I ordered personalised tiles from Black Dog. Throughout the process, Daniel was very helpful. And extremely prompt. I was kept informed about each stage of the process through personal emails and my friends( the recipients of the tiles) and I are very happy with the products. I wholeheartedly recommend Black Dog tiles.

Very pleased with the product I bought and it was delivered quicker than expected. Many thanks.

I am absolutely delighted with my William Morris inspired tile. The detail in the design is beautiful. I was informed when the tile was dispatched and the whole buying process couldn’t have been easier. I highly recommend these lovely products!

Love the wall plaques Although felt the drill holes could have been abit larger but other than that a great product and would highly recommend

Top class service and products. Delivery was on time and hassle free. Would happily recommend to anyone.

I have had my eye on the dragon tile for a while as a gift to my dad who is for of all things dragon.

I was pleased with the faultless quality of the tile and I am sure he will love it.

Order procedure easy, arrived promptly. Lovely condition

Incredibly fast delivery and seemed to have that caring professional touch. Very good!

Always a pleasure to receive tiles from Black Dog, they look wonderful in the garden and are much admired. First class customer service too, writing to me when a new tile that I had enquired about, was in production. Would thoroughly recommend!

Received the tile plaque quickly which arrived well packed and clearly addressed. Very pleased with the tile which I have bought before as presents and which have always been well received by the recipients. Many thanks