Independent Customer Reviews

I love these tiles! I have sent them as "thank you" gifts to friends and relatives. With so many themes, one cannot fail to find a suitable one that sends a personal message. I also have them in our garden courtyard. Thank you, Black Dog for a lovely product and attention to detail in all aspects of your business.

Really delighted with our tiles - my wife burst into tears when she saw them! Much more finely detailed than I thought they'd be and clearly made with love. Well worth the money for a unique gift, highly recommended!

I first found these tiles when staying with a friend in Devon and have since ordered some for presents for friends. They are always well packaged and arrive promptly.

On one occasion, I needed a tile for a present fairly quickly and Daniel ensured it arrived on time, which was much appreciated.

These tiles are absolutely lovely and make very original presents. I've got one in my garden and people always comment upon how unusual it is.

I would definitely use this company again as the service and the products are both consistently of a very high quality.

Beautifully packed, promptly posted. Lovely quality gift. Thanks

Making my purchase with Black Dog Service turned out so well that I'd recommend the company to a friend.

Was impressed that the first class postage was only 50p extra- pretty unusual! My tile was really well packaged and is exactly as pictured. It will make a lovely gift- thank you!

The items arrived in perfect condition. Thank you from one happy customer !

Carolynn

All tiles are of very good quality and arrive promptly and well packed. A talking point in our garden.

I commissioned a terra cotta door number. Although it took several weeks to arrive, I was kept informed of the progress and the product is absolutely perfect.

I love Black Dog ceramic tiles and have bought several, both for myself and to give as gifts. Most recently I have wanted a tile personalised but the name was not an English one and used upper case letters not in the English language. Black Dog engaged in email conversation with me and the problem was sorted. I don't think more could be asked for.

I purchased a terracotta wall tile as a birthday gift for a friend. The quality of the product and the service from Black Dog are superb and I wouldn't hesitate to use them again.

Again it has been an absolute pleasure to deal with Daniel from Black Dog. The quality of the work and the personalised contact, keeping me informed of the progress of my orders, has always been amazing. I will certainly continue to order from this company and would not hesitate to recommend Black Dog, and their beautiful tiles to others.

love the breton fisherman's prayer tile

Excellent product and excellent service.

Easy to order & prompt service - delighted with the quality !!

We first bought your tiles when we were staying in Wells, two for ourselves then a couple more for our parents.

We then ordered a wedding tile, (Love Today and Forever) for a friend and have always been impressed by the quality.

This time we ordered another tile for a wedding, (Owl and the Pussycat) for friends who are getting married later this year. In spite of the upheaval of the business moving from Wells to Bath, Daniel did his utmost to support me with this order, sharing design ideas and working out the best spacing for the writing.

The tile is perfect – thank you and I look forward to my next order placed with Blackdog Decorative Tiles as soon as I have thought of an excuse to purchase more!

I must admit I hadn't fully appreciated how the production of a personalised tile works, with its various key stages.

However, I was kept fully up to date with how the process was going (thank you) and the recipients appear extremely pleased with the very high-quality end-product (identical - apart from name & date - to one their elder child already has).

Would recommend ... no connection other than as a customer, etc, etc.

I was kept informed regularly where my order was up to in production and it was when posted.

The product is visibily eye catching and the finish excellent.

The company is reliable and trustworthy and I would not hesitate to order again.

Clearly a company that prides itself on prompt service. Our order was here in a very short time. We are delighted with the tiles we ordered, being a very special message that we were able to pass on to a friend during difficult times. Beautifully produced Highly recommended

I cannot praise the customer service highly enough. My problem was dealt with swiftly and efficiently and the product arrived as described right on time. Good job!

Received the delightful '3 hares' mounted tile and am very pleased with my choice. I will definitely buy further pieces for special events/presents in the future.

Fabulous products and truly excellent customer service. I would highly recommend Black Dog as a company who care about the quality of their lovely original tiles and take pride in offering the best service for their customers. I have bought items through the post on a number of occasions.

I bought two plaques as retirement gifts. They arrived within two days and were well packaged. An unusual and useful gift and value for money. Thank you.

So very pleased with such beautiful, well made tiles and your polite, immediate attention to service. I am very pleased to recommend to all.

I love your dog tile. I originally found it in a museum shop in Wales and once home I purchased several for gifts over this next year. It is just charming. I even kept one for myself.