Independent Customer Reviews

Easy to order & prompt service - delighted with the quality !!

We first bought your tiles when we were staying in Wells, two for ourselves then a couple more for our parents.

We then ordered a wedding tile, (Love Today and Forever) for a friend and have always been impressed by the quality.

This time we ordered another tile for a wedding, (Owl and the Pussycat) for friends who are getting married later this year. In spite of the upheaval of the business moving from Wells to Bath, Daniel did his utmost to support me with this order, sharing design ideas and working out the best spacing for the writing.

The tile is perfect – thank you and I look forward to my next order placed with Blackdog Decorative Tiles as soon as I have thought of an excuse to purchase more!

I must admit I hadn't fully appreciated how the production of a personalised tile works, with its various key stages.

However, I was kept fully up to date with how the process was going (thank you) and the recipients appear extremely pleased with the very high-quality end-product (identical - apart from name & date - to one their elder child already has).

Would recommend ... no connection other than as a customer, etc, etc.

I was kept informed regularly where my order was up to in production and it was when posted.

The product is visibily eye catching and the finish excellent.

The company is reliable and trustworthy and I would not hesitate to order again.

Clearly a company that prides itself on prompt service. Our order was here in a very short time. We are delighted with the tiles we ordered, being a very special message that we were able to pass on to a friend during difficult times. Beautifully produced Highly recommended

I cannot praise the customer service highly enough. My problem was dealt with swiftly and efficiently and the product arrived as described right on time. Good job!

Received the delightful '3 hares' mounted tile and am very pleased with my choice. I will definitely buy further pieces for special events/presents in the future.

Fabulous products and truly excellent customer service. I would highly recommend Black Dog as a company who care about the quality of their lovely original tiles and take pride in offering the best service for their customers. I have bought items through the post on a number of occasions.

I bought two plaques as retirement gifts. They arrived within two days and were well packaged. An unusual and useful gift and value for money. Thank you.

So very pleased with such beautiful, well made tiles and your polite, immediate attention to service. I am very pleased to recommend to all.

I love your dog tile. I originally found it in a museum shop in Wales and once home I purchased several for gifts over this next year. It is just charming. I even kept one for myself.

Very good quality product and prompt delivery, would recommend.

Always lovely to have such a unique gift to give to others or to oneself!

Looks great lovely quality

The quotation wall plaques are well made, well packaged and sent very promptly. I thank you.

Tasteful, beautiful little works of Art. I have several now adorning the house above doorways etc.

Very pleased with my purchase as was my mother who received her parcel in the USA on time for Mother's Day!

I am over moon with your products

First class

Best regards Roy frost.

I was recently given a Black Dog tile. I looked up the website and realized I already owned one. When we bought our home in 1994, we were given a gift of a tile that has hung in our home ever since. I just ordered a range of tiles. The quality is superb and I have already given several as gifts. thank you!

I was recently given a Black Dog tile. I looked up the website and realized I already owned one. When we bought our home in 1994, we were given a gift of a tile that has hung in our home ever since. I just ordered a range of tiles. The quality is superb and I have already given several as gifts. thank you!

Lovely products, good and friendly communication and fast delivery.

Very fast and efficient service; thank you!

"All Shall be Well" (Julian of Norwich). It's the second time I have given this to a person in need. Its small size and tactile - excuse the pun! - qualities mean that it can sit on a desk or bedside table and the spiral traced with a finger when you are too ill or exhausted to to more. A wonderful, affirmative blessing; thank you.

This is the second plaque I have ordered from you and both have been delivered extremely quick and I am extremely pleased with them. They were both gifts, the first was very well received the last has yet to be given to a special lady who is moving house.

I often buy the house blessing tiles as gifts for friends and family who have moved house and they are always well received. It's lovely to be able to get them something that is novel but with a traditional look, and I particularly like the historical information about the wording which is included with the package. Keep up the good work!