Independent Customer Reviews

Great communication throughout whole order process as I had a personalised tile along side some off the shelf. The off the shelf tiles were sent straight away , then the personalised tile followed. Lovely artisan product, you won't be disappointed.

I love your tiles, as does everyone to whom I gift. Thank you for superior work and service.

Happy Holidays!

Have ordered several times from Black Dog of Wells. Always rapid service and the tiles are lovely. Thank you.

Ordered a tile and it arrived in a few days. Looks really nice. Please with the ease of ordering and speed of delivery. Definitely will be looking for more products in the future.

The tiles are beautiful. We were kept informed as to the delivery date and the parcel arrived as promised. The tiles were packed securely and arrived in perfect condition.

An excellent service throughout. Thank you!!

I left a laudatory comment a couple of years ago and I can hardly be more effusive, but your products and service continue to be the best of their kind and I have never been disappointed in any I have ever bought. It continues to surprise me how quickly I can get these from across the pond. Thanks ever so! (And I hope to pop in and see you when we're on choir residency in Wells in July 2017.)

I could not be more pleased, the speed of delivery was nothing short of amazing and your packaging is perfect, protecting the tiles without waste, just great. My purchases are gifts and I am sure that the recipients will be very pleased with a taste of home a little out of the ordinary, thanks very much.

This is a return visit to Black Dog for Christmas gifts, one of which will be going to Barcelona. Very prompt service and good packing of the tiles.

I am delighted with my order of 3 beautiful tiles, which are Christmas gifts. They arrived very well packaged and with a lovely care note. I discovered Black Dog at the Countryfile Live show and am so pleased I stopped to see your stall! Thank you very much.

Beautiful gift - very fast delivery. Will definitely use again. Great choice.

Always a pleasure to deal with Black Dog - efficient, value for money, and there's always a lovely, unique tile that fits the occasion. Well done and keep up the good work. Thanks for a great service. Christine Stott

Always pleased with your products and delivery over many years.

Very impressed with the quality of the six tiles I ordered for gifts. Will order more for myself!

The order arrived very quickly.

Thank you Black Dog for the speedy service.

Prompt service with a personal touch.

Terrific personal customer service - Daniel keeps you informed of every step. Nice to be recognized as an "old friend" with repeat orders!

A very fast service and a fantastic product as usual. Thank you.

Lovely tile, a great gift for a pair of William Morris admirers in their new home.

Very satisfied with the products and the service. We bought tiles as presents. They are individual in their design and are are "different' enough to make unique gifts at an acceptable price. We will certainly be back for more.

Very speedy delivery, packaging excellent. Well done.

Communicated with me throughout the process

Received my wall plaques the other day. They are perfect!! I visited your studio in 2000 on trip to Wells. Getting my package brought back so many wonderful memories. Thanks :)

Once again a beautiful and special product that makes an individual and interesting gift! We love them! Wish we could keep them for ourselves!

Lovely products and excellent customer service. I bought a wall plaque for our home when my daughter was four, 25 years later I have just bought one for her home.

The tiles arrived safe and sound. I ordered 2 personalised tiles and one other as presents. All were appreciated by their recipients- in fact they were delighted! I am very pleased with the way Black Dog treat their customers- very helpful and great service.

Lovely product, well packaged and promptly received