Independent Customer Reviews
We really like customers to leave reviews about our products and service. Please take a little time to read what our lovely customers have said about us. All reviews (good and bad!) are through an independent review service.
We have bought several of your tiles and plan to incorporate them into the refurbishment of our home
4th January 2018
Beautiful products with an excellent delivery service, so good that they arrived in time for Christmas despite only ordering them a few days before!
3rd January 2018
Extremely helpful regarding my queries on the phone. The product was posted immediately direct to my friends. I was pleased to find such an attractive and appropriate present of good quality craftmanship and made in England to give as a present at short notice.
2nd January 2018
Always SOOOO happy with Black Dog tiles. Have bought quite a few and always arrived quickly and safely. I just love them, so unique and beautifully made. Well Recommended.
24th December 2017
I have bought these tiles before, both for our home and to give as presents. They are very attractive, unusual and make lovely gifts. The latest tile arrived safely, well packed and the delivery service was very quick. Thank you.
11th December 2017View ReplyHide Reply
Daniel from Black Dog says ...
Many thanks for coming back for more tiles. It is great to hear that our level of customer service is undiminished.
First thing I have ordered from UK that arrived in tack and on a timely manner. Really impressed with the workmanship. Collect tiles from around the world and these are among my favorites
11th December 2017View ReplyHide Reply
Daniel from Black Dog says ...
I'm delighted to hear that our packaging has done an excellent job transporting our tiles to the USA. We love to hear that we can produce world beating tiles!
Positively faultless! Extremely rapid delivery, arrived well-packed. I emailed to enquire as to the delivery times (Due to their email going to my junk folder - so do double check!!) and the reply was instant and very courteous.
Really could not reccommend highly enough! 10/10
11th December 2017View ReplyHide Reply
Daniel from Black Dog says ...
Thank you so much for the very positive review. Emails from companies regarding orders/delivery etc. ending up in the spam/junk folder is an issue for companies. We endeavour to minimise this happening as much as possible by keeping logos, images and links to a minimum or left out altogether.
Bought 3 tiles as gifts. I am delighted with all 3 - they came beautifully presented, well packaged and quickly. Will definitely buy again and thoroughly recommend them.
11th December 2017View ReplyHide Reply
Daniel from Black Dog says ...
I'm delighted to hear that all three tiles arrived safe and sound. We would be delighted to hear from you again sometime in the future.
I purchased 3 terracotta tiles as Christmas pressies. The designs are beautiful and the quality of the terracotta is fabulous. Very fast service from ordering to receipt of the tiles themselves. I would definitely recommend this company and their products.
10th December 2017View ReplyHide Reply
Daniel from Black Dog says ...
We endeavour to turn all orders around quickly and I'm delighted to hear that we didn't disappoint when it comes to our customer service.
The sun face tile looks lovely on the side of the garden shed.
12th November 2017View ReplyHide Reply
Daniel from Black Dog says ...
The Sun Tile is a lovely design. It can cheer up many a wall and it will be there come rain or shine!
These charming tiles arrived in perfect condition, having been well packaged. Whilst they look fragile, they are robust. I am delighted to have found such beautiful tiles, impeccably made with such a wealth of detail. Many thanks.
4th November 2017View ReplyHide Reply
Daniel from Black Dog says ...
We are always pleased to hear that our tiles arrive in perfect condition. Most tiles are robust but they do still need to be handled with care when putting them up on a wall. We have introduced a Tile Care page with lots of tips about how to look after and put up our tiles. The page can be found under the About Us & Our Tiles dropdown menu.
easy ordering came quickly and very satisfied
1st November 2017View ReplyHide Reply
Daniel from Black Dog says ...
Always good to hear that the ordering process is easy and the delivery of tiles is quick and efficient.
Great product which arrived quickly 👍
30th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Thank you for leaving a positive review.
bought as a gift. Arrived on time and my sister in law was delighted with it.
27th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
We are always pleased to know that the recipient of one of our designs is delighted with the product.
Your products are very nice,and i will be purchasing again. This was a birthday present for a friend and she loved it. Thank you.
22nd October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Thank you so much for your positive review and I am delighted to hear that the birthday present was well received.
I ordered a bespoke tile in celebration of the birth of my first grandson and it is absolutely perfect as well as unique. I was kept fully informed whilst awaiting delivery and cannot praise Black Dog highly enough for their excellent service and attention to detail.
21st October 2017View ReplyHide Reply
Daniel from Black Dog says ...
I am so happy that the personalised tile hit all the right spots. We do our best to keep customers informed as the tile progresses from start to finish.
Beautifully decorated tile. Lots of information given about each tile which is really useful. Packaging excellent and full marks to whoever is responsible for the 'glue removal' idea. The tile I purchased around 15 years ago is still going strong having survived three house moves. Best wishes to all concerned.
20th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Years ago the idea of providing a little bit of information about the design was well received and so we have kept it going ever since. We mainly use a PVA and woodflour mix when sticking the tiles to the card. occasionally we use hot melt glue when we have to get the tile stuck down quickly. Both sorts respond well to soaking in hot water before removing the glue. You can find more about this and other tips for looking after your tiles on our Tile Care page under the About Us & Our Tiles menu.
The parcel was very well packed and my cousin was delighted to receive the tile of the Piper Angel. We are all Scots so it was a very good gift. It got to her in Scotland very quickly - thank you very much
20th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Many thanks for the excellent review. Our packaging has been designed specially for our tiles and has done a brilliant job in safely getting our tiles through many a postal system. Scotland is no barrier to fast delivery.
Thank you for the fast delivery of another beautiful tile. I am very pleased with it.
20th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Many thanks for ordering from us again and I am delighted to hear that you really like it.
We are delighted with the personal service we received and we loved our products. Thank you and we will be recommending you.
17th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
The personalised tiles with Celtic wording were slightly more challenging than normal but we are always up for a challenge! Always delighted to hear that the personalised tiles are well received.
Arrived on time and present was very well received. Many thanks.
16th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Many thanks for the review and good to know that our customer service was prompt and efficient.
My sister-in-law is delighted with her Green Lady tile which arrived in perfect time for her birthday.
Thankyou very much for posting it when I requested - excellent service ,as usual.
13th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
We always try to get tiles where they are wanted at the time they wanted. We are happy to accommodate any requests for deliveries and I am glad that we didn't let you down with the Green Lady tile.
I like all Black Dog Products.
12th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Many thanks for the orders including a personalised tile. Hopefully we enough designs for any future orders.
Love your products. Have bought them before and will do so again.t
12th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
Many thanks for ordering our tiles on several occasions. We are always delighted to serve returning customers.
I'm very happy with the terra-cotta "All Shall Be Well" plaque that I purchased from Black Dog Decorative Tiles. It arrived promptly and in good condition. Its pleasing design complements a message that has long brought me comfort. Many thanks to Black Dog for making it available at a reasonable price!
12th October 2017View ReplyHide Reply
Daniel from Black Dog says ...
All Shall be Well is a great design. It brings a positive message when life might be a bit of an uphill struggle.
Independent Customer Reviews from usedandreviewed.com
